Joe’s Leather Goods Products purchased from the online store or any authorized dealer are fully warranted to the original owner against defects in material and workmanship for 2 years starting from the purchase date. If a JLG product ever fails within its Warrantee time due to manufacturing defects or workmanship, JLG will, at its option, repair or replace the product without charge. The Warrantee does not extend to damage caused by improper care, accidents, normal wear and tear or negligence. The JLG Warranty is voided if you remove any labels or if the product is tailored or altered in any way. JLG may, at its option, choose to offer to repair damage not covered by the Warranty at JLG’s usual charge for repairs. For questions on warranty claims, please contact our warranty department.